Audit logs in the WP500 are essential for monitoring and tracking user activity within the system. They provide a detailed record of events, which is crucial for troubleshooting and ensuring system integrity. By examining these logs, administrators can quickly identify and address issues, track changes made by users, and understand the sequence of events leading up to any system anomalies or errors.

Monitoring Audit Logs

Follow these steps to load and review audit logs:

  1. Navigate to Logs > Audit Logs in the WP Connex interface and select the Audit Logs tab.


  1. Specify the start and end dates and times for the logs you wish to review.


  1. After setting the date range or entering a search query, click the Load audit logs button.


  1. Once the file is loaded, it will present the following details:
      • Date/Time: Indicates the exact date and time when the events were generated by users.
      • Log Type: Specifies whether the entry is an INFO message or an ERROR. This helps differentiate between informational updates and error events.
      • User: Shows the user who generated the event, allowing you to track actions to specific individuals.
      • Message: Provides a description of the event or error, offering insights into what transpired during that log entry.

Benefits of Using Audit Logs:

  • Troubleshooting: By reviewing the details in the audit logs, administrators can identify the root causes of system issues or errors. This helps in diagnosing problems more effectively and implementing timely solutions.
  • Accountability: Tracking user actions through audit logs ensures accountability. It allows administrators to monitor who made specific changes or actions, which can be important for security and compliance purposes.
  • Historical Record: Audit logs provide a historical record of system activity, which can be useful for understanding system behavior over time and analyzing patterns


Exporting Audit Logs 

To export audit logs from the WP500 user interface, follow these steps:

  1. Click on the Export Log File button.

2.A text document containing the log details will be downloaded to your system’s default download location. The file will be in .txt format.








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