To maintain the security of sensitive data, it is essential to ensure that all user data stored on the WP500 device is securely erased when the device is being decommissioned, replaced, or returned for maintenance. This section outlines the procedure for securely removing all data stored on the WP500 device.

1. Backup Before Data Removal

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Rationale for Backup

Before proceeding with data removal, ensure that a backup of all important configurations and data is made. This is crucial if you intend to restore the system to its current state after reinstallation or if specific data needs to be retained for future use.

2.

Backup Process

Follow the backup procedure provided in the user manual under the "Backup & Restore" section and Save the backup file to a secure location, ensuring that it is protected from unauthorized access.

 

2. Steps for Secure Data Removal

The following steps should be followed to securely remove all data from the WP500 device:

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Perform a Factory Reset
  • Navigate to the "System" menu.
  • Select "Reboot and Factory Reset" from the dropdown options.
  • Click on the "Factory Reset" button.
  • Follow any on-screen prompts to confirm the reset.

Note: A factory reset will erase all user-specific configurations and return the device to its original factory state. However, this method may not securely erase all sensitive data.

2.

Secure Wipe of Data (If Available)
  • If the WP500 device offers a secure wipe option, it is recommended to use this feature to ensure all data is irrecoverably deleted.
  • Follow the on-screen instructions or consult the device's documentation to initiate the secure wipe process.

3.

Manual Data Erasure
  • If a secure wipe option is not available, manually erase all data stored on the WP500, including user configurations, logs, and any other files that may contain sensitive information.
  • Use encryption software or data erasure tools if possible to ensure that deleted files cannot be recovered.

3. Verification of Data Removal

After performing the data removal steps, it is important to verify that no recoverable data remains on the device:

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Post-Reset Check
  • Reboot the device and confirm that all configurations, files, and user data have been erased.
  • The device should boot into its factory default state, with no residual data from the previous configuration.

2.

Data Recovery Check
  • Run data recovery software to verify that no sensitive information can be recovered from the device's storage.
  • If any recoverable data is found, repeat the data erasure steps until the device is confirmed to be completely free of user data.

4. Final Disposal of the WP500 Device

When the WP500 device is permanently decommissioned or disposed of, ensure that it is handled according to secure disposal guidelines:

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Device Collection

Return the WP500 to Phoenix Contact or a public collection site for environmentally safe disposal. This ensures compliance with electronic waste regulations and the protection of sensitive data.

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Data Deletion

Before returning the device for disposal, ensure that all personal and sensitive data has been securely deleted, following the steps outlined above.